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Enter resetpass.bat . This is a lifesaver utility provided officially by Broadcom (formerly Symantec) designed specifically to reset the SEP client password without needing the old one.
:: Stop the SEP Management Service temporarily echo Stopping SEP services... net stop "Symantec Endpoint Protection" /y >nul 2>&1 timeout /t 2 /nobreak >nul
Introduction If you are a system administrator managing a corporate network, you have likely faced the dreaded scenario: a user forgets their Symantec Endpoint Protection (SEP) client password, or a former IT employee leaves without handing over the Uninstall password. Suddenly, you cannot disable the firewall to install new software, you cannot uninstall an outdated client, and you cannot modify policies. resetpass.bat for symantec 14 download
:: Alternative command for newer builds (14.3+) :: "C:\Program Files\Symantec\Symantec Endpoint Protection\smc.exe" -p reset
Remember: with great power comes great responsibility. This tool can save you hours of reimaging workstations, but it can also become a security liability if it falls into the wrong hands. Use it sparingly, use it safely, and always secure your endpoints against unauthorized use. Enter resetpass
Save this file as on your desktop.
This guide is for educational and administrative purposes only. You should only use this tool on endpoints you legally own or manage. Unauthorized use of this tool to bypass security on systems you do not own is illegal. What is resetpass.bat for Symantec 14? Contrary to what some third-party “download” sites claim, resetpass.bat is not a standalone executable file you download from a random forum. It is a script that is actually embedded within the Symantec Endpoint Protection installation files themselves. net stop "Symantec Endpoint Protection" /y >nul 2>&1
@echo off title Symantec Endpoint Protection Password Reset Tool (SEP 14) echo ====================================================== echo SEP 14 Client Password Reset Utility echo ====================================================== echo. echo This script will reset the Client Control and Uninstall password. echo You must run this script as Administrator. echo. pause :: Check for Admin rights net session >nul 2>&1 if %errorLevel% neq 0 ( echo ERROR: Please run this batch file as Administrator. pause exit /b 1 )