You think your RMM lost a device, and now the PSA will delete the customer’s billing record.
Instead of saying: “These 10 inactive devices were removed from RMM. Remove from PSA too?” They say: “CRITICAL: PERMANENT DELETION PENDING FOR 10 CONFIGURATIONS. ACTION REQUIRED.” psa interface checker scary mistake fix
Deleting a ticket destroys time entries, billing history, and audit logs. You think your RMM lost a device, and
A device was gracefully removed from RMM (end-of-life, retired, decommissioned) but the PSA never got the memo. The interface is simply suggesting housekeeping. psa interface checker scary mistake fix
Red text. A “Critical Mismatch.” A warning about orphaned records. Or worse—a suggested action that says “Delete Pending.”