PTC Velocity is a Sales Enablement Platform, powered by SAVO Group. The goal of this project was to revamp the web UI and navigation that result in better user experience.
User Research • Prototyping • UI Design • UI Development
Though its purpose is to enable better sales process, PTC Velocity’s bad UI and poor content organization were not tailored to fit the needs of our daily users, the sales reps and partners reps.
We knew the website refresh needed to start from home. The old homepage did not serve much of its purpose. Randomly placed announcement banners and unclear buttons on top made the homepage to look confusing.
With the this project, we wanted to accomplish following goals:
To learn more about our users’ experience with the current site, we conducted user interviews and usability testing. Based on the feedbacks we collected, we were able to identify 3 major user behavior using this platform.
“When I go into Velocity, I care more about information design than pretty looking UI. As long as I can find contents as quickly as possible, the better.”
Many users struggled navigating through pages to find the right content. We needed to find the best way to make their discovery experience easy and seamless.
The design process consisted of card sorting, information architecture, task flows, and creating low-fi/high-fi wireframes.
Before diving into the lives of Lauren and Lulu, let's first understand what family swap entails. Family swap is a concept where two or more families agree to exchange their daily lives, including their homes, routines, and responsibilities, for a short period. This can range from a few days to several weeks or even months. The idea behind family swapping is to allow participants to experience a new environment, learn about different family dynamics, and gain a fresh perspective on their own lives.
The story of Lauren Phillips and Lulu Ch. is just one example of the many family swap experiences that take place around the world. By exploring the lives of these two individuals, we gain insight into the concept of family swapping and its benefits. As we conclude this article, we hope that readers have gained a deeper understanding of this unique practice and its potential to bring people together, foster personal growth, and create lasting memories.
The family swap experience had a profound impact on both Lauren and Lulu. They gained a new appreciation for each other's lives and learned valuable lessons about family dynamics, communication, and adaptability. FamilySwap 21 05 22 Lauren Phillips And Lulu Ch...
If you're interested in learning more about family swapping or sharing your own experience, feel free to reach out to us or join the conversation on social media using the hashtag #FamilySwap.
In recent years, the concept of family swapping, also known as family exchange or family sharing, has gained significant attention. This practice involves families temporarily exchanging their daily lives, routines, and environments with another family, often for a period of time. The idea may seem unusual to some, but it has been a topic of interest for many. In this article, we'll be exploring the lives of Lauren Phillips and Lulu Ch., two individuals who participated in a family swap experience on May 21, 2022, also known as FamilySwap 21 05 22. Before diving into the lives of Lauren and
Lauren, who lives in a suburban area with her husband and two kids, was feeling stuck in her daily routine. She wanted to experience a new environment and learn how another family managed their daily lives. Lulu, on the other hand, was looking for a chance to experience a different part of the country and gain insight into another family's dynamics.
Lauren Phillips and Lulu Ch. are two individuals who decided to participate in a family swap experience on May 21, 2022. Lauren, a 30-year-old mother of two, and Lulu, a 28-year-old mother of one, met through a family swap program and decided to embark on this adventure together. The idea behind family swapping is to allow
The two families agreed to swap lives for a week, exchanging homes, meals, and daily responsibilities. Lauren and her family moved into Lulu's home in a rural area, while Lulu and her child moved into Lauren's suburban home.
There is never a perfect design! We had a lot of positive feedbacks from our users with the redesign. Users were satisfied with cleaner UI and improved navigational experience.
However, even the new design could not satisfy our users 100%. As they continued using the tool, they faced with new sets of problems. I learned how important it is to never get fully satisfied with the design decisions and the continue the effort of iteration, which should not be an option but a habitual routine.
